Archive for the ‘PeopleSoft’ Category


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Did you hear? Oracle announced a change to the Oracle Lifetime Support policy for PeopleSoft applications that further illustrates their commitment to PeopleSoft.  As of June 2018, Oracle has no plans to end PeopleSoft investment or support.

Oracle has adjusted the Oracle Lifetime Support policy and intends to provide Premier Support “through at least” December 2030 for its PeopleSoft Continuous Innovation Releases. PeopleSoft applications (CRM, CS, ELM, FMS, ESA, SCM and HCM) moved to a Continuous Innovation model with the initial delivery of the 9.2 release in March of 2013.

These support policy changes are documented on page 5 (the 9th page of the document) of the updated Oracle Lifetime Support Policy for Oracle Applications.

Further adjustments to the Oracle Lifetime Support policy include Oracle’s plan to review and update this policy on an annual basis. Beginning in calendar year 2019, Oracle intends on extending the currently stated Premier Support “through at least” date by one year and to repeat this annually. These annual, one-year incremental extensions to PeopleSoft are planned to continue until further notice from Oracle. This creates a rolling window of 10+ years of Premier Support for the PeopleSoft Continuous Innovation Releases.

This change in the Oracle Lifetime Support policy demonstrates Oracle’s acknowledgement that customers who continue to rely on PeopleSoft applications for their core business processes need a better understanding of their support timeline horizons.  The investment that Oracle continues to make in the PeopleSoft applications remains strong and there are NO plans to end investment or de-support PeopleSoft.

The information on the Oracle support change and more was included in a recent Oracle blog posting “Oracle’s Commitment: No Plans to End PeopleSoft Investment or Support – June 2018

If you have any questions or if MIPRO can help in any way, please reach out to us!

PeopleSoft Innovators

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Congratulations to the newest PeopleSoft Innovators! While attending Quest’s Collaborate 2018, Rebekah Jackson, VP PeopleSoft Strategy & Product Management, announced the latest organizations who earned recognition as PeopleSoft Innovators. The group included three of MIPRO’s customers: Adventist Health System, Black Hills Corporation and Intermountain Healthcare. While MIPRO was not directly involved in the innovations these organizations were honored for, we are encouraged by all the new innovations we are seeing every day throughout the PeopleSoft community.

PeopleSoft has been around for many years and, while the reports of its death are grossly exaggerated, it is encouraging to see companies getting more and more out of their significant investment. To see all the organizations recognized as PeopleSoft Innovators and to get specifics on how they are incorporating the newest features of PeopleSoft into their organization visit Oracle’s blog:


For more information or if you have questions, feel free to contact me at

The Mystery of the Missing Equipment Parts List

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A while back I shared the not-so-hidden treasure of Equipment Parts List (EPL) (click here if you missed the blog). I found that many users were creating very broad lists that really didn’t allow them the most effective use of the functionality or lists would be created, but when trying to tie it to an asset, it couldn’t be found. I hope to address those issues here to enable you to create more defined lists for your users with less frustration around those “lost” lists.

It all starts with your Asset Record. Makes sense, right? You’re creating a list of parts used for a specific asset or asset type. On the Operation/Maintenance tab of the Asset Record the Manufacturer Information box is key to a well-defined, narrow Equipment Parts List.

In our example, we’re creating a parts list for a car. To ensure that we get the right parts for the right car, we’ll need the Manufacturer (Mfg ID) and the Model fields populated. Keep in mind the Mfg ID field must be populated in order to bring in the Model or other information such as Version – which could be the model year. If you have a fleet comprised of both Toyota Priuses and Dodge Ram Trucks, odds are the air filters will be different sizes; in that case, having the Manufacturer and Model is very helpful. Of course, if the equipment is relatively standard between Manufacturers or Models this data wouldn’t be as important.

When you are ready to apply the Parts List to the asset, the list will contain the data found in those key fields of the asset, along with the Asset Type and Asset Subtype. The data in the Mfg ID, Model and Version fields must be exact in order to match the EPL to the Asset. In this example the Parts List Look Up provides one result, yet there are two active Parts Lists for Asset Type of Fleet and Asset Subtype of Auto.

It is also important to note here, that the Mfg ID and Model are pulled from the Supplier Table, so if the Manufacturer is not set up when you’re ready to create your Equipment Parts List, you will need to have it added.

Mystery Solved.

If you have any other questions, of a mysterious nature or not, or would like additional information about PeopleSoft, please contact me at or

Preventive Maintenance Linking Schedule

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Preventive Maintenance Linking functionality allows for multiple preventive maintenance jobs for the same asset to be structured in such a way as to avoid multiple work orders and overlap of the same steps.

Let’s take an HVAC unit for example. A quarterly job may be to do a general overview of the equipment and to change the filter, while an annual job requires more thorough maintenance as well as a filter change. During the annual maintenance there is no need to change the filter as that step was included in the quarterly job.

Based on the Linking Actions determined in the set-up the Preventive Maintenance Linking, functionality can be structured so that only one work order will be generated with all the needed steps for the annual job. The primary and secondary schedules, (quarterly/annual), are determined by the maintenance types that are assigned to the schedule, as well as the schedule’s description. This synchronization reduces both equipment downtime and the possibility of performing unnecessary maintenance.

There are three types or Linking Actions for Preventive Maintenance Linking:

  • Merge: The Preventive Maintenance Linking process merges the secondary schedule tasks to the primary schedule tasks for the same work order.

Notice that the one work order displays both the major and minor PM jobs and they are each identified as a separate task.

  • Separate: The Preventive Maintenance process creates separate work orders for primary and secondary schedules with the same due date. Both work orders would be generated on the same date, the technician performing all tasks required for both jobs (major and minor) and identifying the results on the appropriate work order.
  • Suppress: The Preventive Maintenance process lists only the primary schedule tasks in the work order. No work order will be created for the secondary schedule tasks. However, a PM record transaction will be created for the secondary schedule, which points to the work order created for the primary schedule.

In addition to Linking Actions, there are two options for Linking Methods.

  • Days Tolerance: Selecting this method enables the Preventive Maintenance process to use the number of days entered to calculate when the system can link the primary and selected secondary preventive maintenance schedules based on the specified difference in the dates. This is generally used for date-driven preventive maintenance schedules. For example, if the quarterly is scheduled on the 1st of each month and the annual is scheduled on the 5th, you would set a day’s tolerance of 5 so that the system would look inclusively at the two scheduled start dates in order to determine if the link was valid or not.
  • Linking by Cycle: Selecting this option enables the system to link a secondary schedule with a primary schedule based on a cyclical period determined by the selection of an interval type. This is generally used for meter-driven preventive maintenance schedules.
  • Two important notes to keep in mind around Preventative Maintenance Linking are:
  1. Linking the PM jobs must occur before the first set of PMs are run.
  2. Each Maintenance Type must be unique in the linking grouping, i.e. major, minor, planned, etc. You can’t have a duplicate type such as two minor jobs within each group.

If you have any questions or would like to chat about this or any other PeopleSoft module please contact me at robin.cole@miproconsulting or

It takes too long!!! Advanced Line Search is Here to Help!

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In PeopleSoft 9.2, an Advanced Line Search feature was added to address the search issue for both requisitions and purchase orders. One of the things that I hear quite often is people complaining that it takes too long to load a requisition or purchase order when they want to review or work on a particular line(s). The reason for this is that there are numerous lines. Although PeopleSoft provides the ability to update the chunking factors for both requisitions and purchase orders, this does not always solve the problem.

The Advanced Line Search feature actually needs to be configured, but this can easily be done on the Purchasing Installation Options page in the “Initial Advanced Search Behavior When Max Rows Exceeded” area. In this section, you would select the “Display Advanced Search Page” option for the purchase orders and/or requisitions.

Now that this option is selected, how does it react when searching? Well, if the requisition or purchase order does not exceed the maximum number of rows (in this case 20 for each), the system will not initiate the advanced search. If the requisition or purchase order exceeds, the maximum number of rows (again, in this case, 20 for each), the Advanced Line Search page will appear.

The Advanced Line Search page will allow the user to perform various search criteria (i.e. From and To Line Numbers, Item ID, Description, Category, Ship To Location, Charfield Information, etc.) to locate the line(s) that they wish to review/update. Note: The user has the ability to bypass the Advance Line Search by pressing the “Bypass Search” icon.

In this example, the user may want to select specific rows. They can see the line numbers and corresponding Item IDs when clicking the line search icon as shown here:

The Advanced Line Search feature can help alleviate end-user frustration and increase their productivity. I hope you find the Advanced Line Search feature as useful as I have. If you have any questions please feel free to reach out to us at

Mobile Technician with Fluid is Here

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I am so excited! I’m doing a happy dance and I know that technicians world-wide are going to be dancing in the streets. Ok, well maybe not quite so much, but they’ll give it a good solid thumbs-up. Here are a few screen shots and explanations of the Mobile Technician application to peek your curiosity. They were captured from a PeopleSoft YouTube video released by Oracle.

Using the Fluid technology, the Mobile Technician application works on a laptop, tablet and a smart phone. I’ve included sample screen shots of both in most cases, as I work through just some of the available functionality. To start, let’s look at the landing page, first in tablet form, then as it would look on a smart phone. The contents are specifically what a tech would need to work through her daily work orders. Notice the new feature of a Quick Work Order – this can be adding tasks to an existing work order or starting one from scratch. Technicians will have the ability to see their Weekly Time Entries at a glance as well as a quick tool to show Open Tasks by Priority.

Within the My Tasks option, technicians can filter in a variety of ways, including location, asset, date, etc. by clicking the filtering icon in the upper left. To sort, the up/down arrows to the right can be used.

When a technician is in the Task Details, the menu on the left of a work order includes what is needed and/or added to the task while the right side will give the details of work to be done. Next to each of the Task Details is a helpful number indicator. In this example, we see that there are two checklist items, three items from inventory, one meter reading requirement, etc. A tech can simply use this as a ‘To Do’ list to ensure that all information is captured prior to going to the new Quick Complete function.

The Quick Complete allows a technician to change the status, enter notes and the hours worked on one screen. Of course, any required readings or checklist items must be completed first. If the work order is not complete, hours can be added for the day without changing the status.

I’ve given just a few samples of the functionality available in for Mobile Technician. I know you can’t wait to go out and see for yourself. In fact I would bet that you skipped to the end and have already watched the video. Hey, I would too, it’s just too cool to resist! To see the Oracle video, you can click here:

If you have any questions about Mobile Technician or would like additional information on any of the other PeopleSoft modules please contact me at robin.cole@miproconsulting or

New – Time and Labor Fluid Functionality

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Have you experienced the new enhancements to the Time and Labor Fluid functionality with HCM Image 22? There are now Time and Labor Manager Self-Service Fluid pages for:

  • Reporting Time
  • Viewing Weekly Time
  • Viewing Payables Time
  • Viewing Leave Balances
  • New navigation collections for Employee Self-Service and Manager Self-Service Team Time

On the Employee Self-Service Homepage, you can see below the delivered tiles.

Drilling down into the Time reporting tile, you can see the delivered time reporting functionality including:

  • Reporting Time
  • Reporting Leave
  • Weekly Time
  • Payable Time
  • Leave Balances
  • Requesting Absences
  • Cancel Absences
  • Viewing Requests
  • Absence Balances

If we look at the Manager Self-Service Homepage, we can see the available tile options.

Focusing on the Team Time, new with Image 22 is:

  • Reporting Time
  • Viewing Weekly Time
  • Viewing Payables Time
  • Viewing Leave Balances

The Fluid content provides the manager ease-of-use and the ability to not only review but to take action. Looking at the Leave Balance Fluid content the manager can see employees and then drill down into their leave balances.

There are also related actions available to allow the manager to take action.

These enhancements make more Fluid available to employees and managers and continues to improve the end-user experience.

If you would like additional information, please reach out to

Oracle’s Advisor Webcast: PeopleSoft Payroll for North America Tax Update 18-B

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Don’t miss Oracle’s Advisor Webcast: PeopleSoft Payroll for North America Tax Update 18-B General Information Session. This one hour session is recommended for functional and technical users who are responsible for applying and testing PeopleSoft Payroll for North America Tax Updates.

The Webcast is scheduled for Tuesday, April 24, 2018 10:00 AM (US Pacific Time). Click this link to register for the webcast:

For more information click here: You will need your Oracle User ID and password to access this information.

Equipment Parts Lists

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While Equipment Parts Lists may not be as hidden as other gems I’ve discussed – this one is often delayed due to internal discussions of ownership and maintenance. Equipment Parts Lists, or EPLs as they’re called, are valuable time savers to technicians on the ground. However, the time and labor to set them up and the ongoing maintenance can put the use of this tool on the back burner for many organizations. Personally, I think this is short-sighted as the advantages far outweigh the internal “hot potato” game and the initial set-up time investment.

An Equipment Parts List, as described in PeopleBooks is: A parts list corresponding to asset classes, groups, categories, types, and subtypes, or to any asset definition. The EPL can then be associated with a specific asset ID. EPLs can be comprised of parts in the Item Master, or Parts On-Hand (without an Item ID). They can be items that need to be purchased via Purchase Order, or parts in a formal Inventory.

The usual sticking points around using Equipment Parts Lists are:

  1. Who is going to set them up?
  2. Who is going to maintain the Item Master?

Both are valid concerns but a partnership between Operations and Purchasing groups will offer up the best combination. Operations is the group that knows what parts are needed for specific equipment. Purchasing is the group that updates and maintains the Item Master. Communication between the two teams will keep the information accurate.

There are significant time and cost savings to be garnered by having a short list of correct parts that may be required for repair or maintenance of equipment readily available for technician selection. These are created and maintained at the SET ID level so can be used across all business units in an organization.

Once an Equipment Parts List is attached to an asset it will be available to a technician creating a work order for that asset. The time saved in finding the right part in an inventory or purchasing catalog alone can be significant as can ensuring that the correct part will be ordered the first time.

An Equipment Parts List can be included in a task template as part of the preventive maintenance work order and is available for ad hoc corrective work orders. Once a technician selects the part from the list, adding it to the work order normal procedures for acquiring the part from Inventory or via a purchase order would be followed.

If an Equipment Parts List has been created and attached to an asset, when the work order is created the copy from EPL button will be active on the work order.

By clicking the button the technician will be able to select one or all of the parts from the list. It’s that simple!

Keep checking back as we dig deeper into the treasure chest, who knows what valuable gem you will find that can help you get more out of your investment.

If you have any questions or would like additional information about this or PeopleSoft Asset or Maintenance Management, please contact me at or

Elasticsearch the ONLY way to go…after April 30

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We’re always searching for something, and while this could go down an existential path, we’ll limit our focus to searching for information in PeopleSoft.   When we do need to find information, we want to be able to find it quickly and easily.

With the introduction of Elasticsearch in Tools 8.55, searching for data in PeopleSoft became significantly easier and much, much faster. Prior to the introduction of Elasticsearch, PeopleSoft used Verity and SES. Beginning in PeopleTools 8.56, Elasticsearch became the only supported search engine; Verity and SES are discontinued. In PeopleTools 8.54 and 8.55, SES will only be supported until April 30, 2018.

If you haven’t implemented Elasticsearch, here is some of the very cool functionality you’re missing out on:

  • Find the Search Icon in the header anywhere within the application
    • From the main menu or any page
  • Conduct global searches across all application pillars

  • Set up specific Search Categories by Security Role
  • View number of results within search category quickly with facets

  • Use the “More Options” to refine search criteria
  • Use related content to take action directly from search results

  • Search for structured and unstructured data, including attachments

If you haven’t implemented Elasticsearch, now’s a good time to search out PeopleTools 8.55 or 8.56 and see what you can find.

If you are searching for answers, have any questions or would like to chat about this or any other PeopleSoft module please contact me at or