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A Hidden Treasure of Valuable Information

Work Order Failure Tracking and Analysis

Work Order Failure Tracking and Analysis

Hidden Treasure. The words bring to mind gold doubloons, sparkling gemstones and may even bring out your inner pirate a bit. Now, you’re wondering how that relates to PeopleSoft Maintenance Management. Well, there is a hidden gem that is seldom used for capturing and analyzing equipment failure occurrences that can give you much more insight and control over the management of your assets.

If you use PeopleSoft Maintenance Management, you are very familiar with the PCR Codes – Problem, Cause & Resolution Codes. With each work order the information on the Problem – what happened; the Cause – why did it happen; and the Resolution – how it was fixed is captured and can be queried for overall trends. Quick, easy and important information. Yet it provides only a high level view of the occurrence(s).

When you need more comprehensive information: tracking of how long equipment is out of order, how reliable is the asset, how much time and money are being used to maintain an asset, what do you do? That is where the hidden treasure of the Work Order Failure Tracking and Analysis tool will prove to be very valuable.

PeopleBooks describes the Work Order Failure Tracking and Analysis tool in the following way:

… Provides users the capability to track and analyze equipment failure incidents for various operational and regulatory needs, such as health, safety, and environmental compliance. These failure incidents are defined as failure events in a work order which are directly tied to a target asset that has failed in a work order task.

You can analyze these asset failures to:

  • Help prevent recurrence or minimize the number of future incidents.
  • Reduce associated downtime and repair costs.
  • Measure and track both asset reliability and maintenance and repair effectiveness.
  • Support repair versus replace decisions.
  • Support related planning and budget allocation activities for constrained maintenance resources

While you wouldn’t use this tool for every issue identified by a work order, for those large and/or recurring issues I have found the data provided to be quite useful. The four areas that I have found using the Work Order Failure Tracking and Analysis tool especially valuable include:

  1. The Failure Severity – based on configurable ratings (typical are Low to High),
  2. The Impact Type – again configurable for your needs such as Security, Environmental, Production, Quality, etc.
  3. The Downtime – how long was the asset out of service
  4. The Cost – broken out by Labor, Inventory, Purchasing and Tools

The data captured has helped me identify trends as well as more accurately manage my budget and resources for repairs and maintenance.

So dig out your compass and follow the treasure map to Maintenance Management > Work Order Management > Work Order Failure Tracking and unearth the jewel that is Work Order Failure Tracking and Analysis. Aye, me Matey, you’ll be glad you did.

If you have any questions about PeopleSoft Maintenance Management 9.2 or this article, please contact Robin Cole or Larry Zagata

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